Stolen Stitches

Privacy Policy

PRIVACY AND PERSONAL DATA PROTECTION STATEMENT

The quick summary:

If you subscribe to our newsletter, we use your email address to send you the newsletter, and that’s it.

If you order from us, we use the data you provide to service your order, and that’s it.

When you browse the website, we use cookies and the basic information sent by your web browser to make the site work, and that’s it.

This policy applies for the collection of Stolen Stitches websites; stolenstitches.com, carolfeller.com and nuayarn.com.

Long version below.

WHAT DATA DO WE STORE AND WHAT DO WE DO WITH IT?

If you choose to subscribe to our email newsletter, you will provide us with your name and email address and this will only be used to send you emails about our company, products, and promotions. You can unsubscribe at any time.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. This information will only be used to fulfil your order or to contact you about your order.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address and we use cookies to enable the shopping cart and other functionality of the site. This information will only be used to provide the site's functionality during your visit.

BASIS OF USE

If you choose to subscribe to our newsletter, you will be asked to explicitly express your consent for us to use your personal data for this purpose.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we hold this data for the legitimate purpose of fulfilling your order.

When you browse our store, you will be prompted to provide your explicit consent for us to use cookies.

HOW DO I WITHDRAW MY CONSENT?

If, after you opt-in to the newsletter, you change your mind, you may withdraw your consent at any time by clicking unsubscribe or update settings in the footer of the newsletter or by contacting us at support@stolenstitches.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so only or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

MAILCHIMP

We use MailChimp as our marketing automation platform. By submitting the mailchimp form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.

OTHER THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES AT SHOPIFY

Here is a list of cookies that we use when you are in our web store. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact support@stolenstitches.com.
Stolen Stitches, Hidden Orchard, Innishannon, Co. Cork, Ireland